Terms and Conditions
Welcome to Sri Kumaran Mart Pte. Ltd. These terms and conditions outline the rules and regulations for the use of our mobile app and website.
By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of the terms, then you may not access our services.
1.Definitions:
Client:Refers to the individual accessing the services of Sri Kumaran Mart Pte. Ltd.
Company: Refers to Sri Kumaran Mart Pte. Ltd., located in Singapore.
Service: Refers to the eCommerce services provided by the Company through the mobile app and website.
2. Eligibility:
To use our services, you must be at least 18 years old. By using our services, you represent and warrant that you are of legal age to form a binding contract.
3. Account Registration:
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device
4. Orders and Payments:
All orders are subject to acceptance and availability. The Company reserves the right to refuse or cancel any order for any reason.
5. Pricing and Availability:
All prices are in Singapore Dollars (S$). The Company reserves the right to change prices at any time without prior notice.
6. Intellectual Property:
All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, and hyperlinks are the property of the Company or are licensed to the Company.
7. Limitation of Liability:
The Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
8. Governing Law:
These terms are governed by the laws of Singapore. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Singapore.
9.Changes to Terms:
The Company reserves the right to modify these terms at any time. It is your responsibility to review these terms periodically.
10. Contact Us:
If you have any questions about these terms, please contact us at [Your Contact Information].
Refund Policy
At Sri Kumaran Mart Pte. Ltd. we strive to provide the best shopping experience. However, if you are not completely satisfied with your purchase, we are here to help.
1. Returns:
You have [Number] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds:
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping Policy
Sri Kumaran Mart Pte. Ltd. is committed to delivering your purchases in a timely and efficient manner. Below are the details of our transport policy.
1. Delivery Charges:
For orders below S$50, a delivery charge of S$[Amount] will apply.
For orders of S$50 and above, delivery is free of charge.
2. Delivery Timeframe:
We aim to deliver your items within [Number] working days from the date of order confirmation. Delivery times may vary depending on your location and the availability of items.
3. Delivery Process:
Once your order is shipped, you will receive a notification with tracking information. Our delivery partners will contact you prior to delivery to ensure that you are available to receive your order.
4. Failed Deliveries:
If a delivery attempt is unsuccessful due to incorrect address details or no one being available to receive the order, our delivery partner will contact you to reschedule delivery. Additional charges may apply for repeated delivery attempts.
5. Damaged or Missing Items:
Please check your items upon delivery. If you find any items to be damaged or missing, contact us immediately at [Your Contact Information] for assistance.